Frequently Asked Questions

Traditional charities use 5-20% of donations for overhead costs and send generic annual reports. OneFamilee operates with 0% overhead - 100% of your donation reaches families. You get monthly personal updates with photos and messages from the specific people you help, not statistics about programs.

Our verified volunteer network in India handles all operations without salaries. They work with local communities to identify needs and deliver support directly. Every transaction is documented with photos and receipts that you receive monthly. No money goes to administrative costs or executive salaries.

Yes, OneFamilee is a registered 501(c )(3) nonprofit organization. Your donations are tax-deductible, and we maintain full compliance with IRS regulations. You can verify our status through the IRS website or request our determination letter.

Our volunteer network works directly with local communities, schools, and healthcare centers to identify genuine needs. Each person is personally verified through home visits, documentation review, and community references. We only feature individuals and families after thorough vetting.

Our volunteers are local community members, teachers, healthcare workers, and social workers who live in the areas where help is needed. They work unpaid and are passionate about helping their communities. Each volunteer is background-checked and has been with us for years.

You receive a detailed receipt immediately after donating, showing exactly who you helped. Within 30 days, you get photos and documentation of your donation being delivered. Monthly updates include progress photos, messages from the family, and impact reports.

Monthly WhatsApp or email updates with photos, videos, and personal messages from the people you support. You'll see school report cards, medical progress, new skills learned, and how their situation improves over time. Real stories, not corporate newsletters.

Yes! Browse active campaigns and choose the specific person or family you want to support. You can support education for a named student, medical care for a specific family, or housing assistance for individuals with detailed stories and photos.

Partial funding still makes a real difference. If a campaign doesn't reach 100% of its goal, the available funds go directly to that person for immediate needs like food, basic medical care, or school supplies. You'll receive updates on exactly how your donation helped.

Yes, all donations to OneFamilee are tax-deductible as we are a registered 501\(c\)\(3\) organization. You'll receive a tax receipt immediately after donating, and an annual summary for tax filing purposes.

Absolutely. You can cancel, pause, or change your recurring donation amount anytime through your account dashboard or by emailing us. No questions asked, no penalty. We believe giving should be flexible and stress-free.

Every recipient is verified through our volunteer network with home visits and documentation. All funds are delivered in person with photo documentation. Our volunteers have worked with us for years and are accountable to their local communities. Any concerns are investigated immediately.

Yes, we use industry-standard encryption and secure payment processors like Stripe. Your payment information is never stored on our servers. All transactions are protected by the same security measures used by major banks and online retailers.

Our volunteers maintain regular contact with all recipients. In emergencies (natural disasters, medical crises), we redirect funds to immediate needs like emergency medical care or temporary shelter. You're notified immediately about any changes and how your donation helps in the crisis.