Terms and Conditions

1. Acceptance of Terms

By accessing or using the One Familee website (onefamilee.org) and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

One Familee is a U.S.-based 501(c)(3) non-profit organization dedicated to providing direct support to individuals in need, with a focus on care, shelter, education, environment, hunger, and health/wellness.

2. Our Mission and Approach

2.1 Direct Individual Support

We primarily provide direct financial assistance to vetted individuals rather than partnering with other organizations, ensuring maximum impact and transparency.

2.2 Transparency Commitment

We commit to:

• Documenting how every dollar is spent
• Sharing regular updates on beneficiary progress
• Publishing impact metrics and success stories
• Maintaining open communication with donors

3. Donations

3.1 Types of Donations

• One-Time Donations: Single contributions to specific campaigns or general fund
• Recurring Subscriptions: Monthly or annual recurring donations ("coffee-cost" model)
• Campaign-Specific Donations: Targeted support for identified beneficiaries

3.2 Payment Processing

• All payments are processed through secure third-party payment providers
• We do not store credit card information on our servers
• Processing fees may be deducted by payment providers

3.3 Use of Donations

• 100% of designated campaign donations go directly to the specified beneficiary
• General fund donations support our operations and beneficiary vetting process
• We maintain full transparency on fund allocation

3.4 Tax Deductibility

• Donations to One Familee are tax-deductible to the extent permitted by law
• Tax receipts will be provided for all donations
• Consult your tax advisor for specific tax benefits

3.5 Refund Policy

Due to the nature of charitable giving:

• Donations are generally non-refundable once processed
• Exceptions may be made for processing errors or unauthorized transactions
• Contact us within 30 days for refund requests

4. Beneficiary Selection and Support

4.1 Vetting Process

We maintain a rigorous vetting process to ensure donations reach genuine cases:

• Verification of identity and need
• Assessment of specific requirements
• Documentation of circumstances
• Ongoing monitoring of fund usage

4.2 Direct Support Model

• Funds are transferred directly to beneficiaries or service providers on their behalf
• We document all transactions and provide updates to donors
• Beneficiaries agree to provide progress updates

5. User Accounts

5.1 Account Creation

• Accurate information must be provided
• You are responsible for maintaining account security
• One account per individual or organization
• Notify us immediately of unauthorized access

5.2 Donor Dashboard

Registered donors can access:

• Donation history and tax receipts
• Campaign updates and impact reports
• Subscription management tools
• Communication preferences

6. Content and Intellectual Property

6.1 Our Content

All content on our website, including text, images, logos, and designs, is property of One Familee or used with permission. You may not use our content without written permission except for:

• Sharing our campaigns on social media
• Personal, non-commercial reference
• News reporting with attribution

6.2 User Submissions

By submitting content to us (testimonials, photos, stories), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and share the content for our charitable purposes.

6.3 Beneficiary Stories

• We share beneficiary stories only with explicit consent
• Beneficiaries may request removal of their stories
• We protect sensitive information and minors' identities

7. Volunteer Participation

7.1 Volunteer Opportunities

Volunteers may assist with:

• Identifying and vetting beneficiaries
• Creating campaign content
• Data analysis and impact assessment
• Community outreach

7.2 Volunteer Responsibilities

Volunteers agree to:

• Maintain confidentiality of sensitive information
• Act with integrity and compassion
• Follow our code of conduct
• Report any concerns immediately

8. Prohibited Conduct

You agree not to:

• Use our services for any unlawful purpose
• Misrepresent your identity or affiliation
• Interfere with website operation or security
• Harass or harm beneficiaries, donors, or volunteers
• Attempt fraudulent donations or claims
• Scrape or harvest data from our website
• Share false or misleading information about our work

9. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. We are committed to protecting your privacy while maintaining transparency in our operations.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for:

• Content or practices of third-party sites
• Products or services offered by third parties
• Privacy policies of external sites

11. Disclaimers

11.1 No Guarantee of Outcomes

While we conduct thorough vetting, we cannot guarantee:

• Specific outcomes for beneficiaries
• Achievement of stated goals in all cases
• Behavior of beneficiaries after receiving support

11.2 Website Availability

We strive for continuous availability but do not guarantee:

• Uninterrupted access to our website
• Error-free operation
• Security from all threats

11.3 Tax and Legal Advice

Information on our website is not professional tax or legal advice. Consult qualified professionals for specific guidance.

12. Limitation of Liability

To the maximum extent permitted by law:

• One Familee's liability is limited to the amount of your donation
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for third-party actions or omissions

13. Indemnification

You agree to indemnify and hold harmless One Familee, its directors, employees, and volunteers from any claims arising from:

• Your violation of these Terms
• Your misuse of our services
• Your violation of any laws or rights of others

14. International Use

14.1 Cross-Border Operations

As we operate internationally:

• Services may be subject to U.S. export controls
• International donors must comply with their local laws
• Currency conversions may apply to international donations

14.2 India Operations

For our work in India:

• We comply with Indian FCRA regulations where applicable
• Beneficiary selection follows local legal requirements
• Partnerships with local entities may be established

15. Modifications to Terms

We may update these Terms periodically. Material changes will be notified through:

• Website announcements
• Email to registered users
• Update of the effective date

Continued use after changes constitutes acceptance of modified Terms.

16. Dispute Resolution

16.1 Informal Resolution

We encourage resolution through direct communication before formal proceedings.

16.2 Governing Law

These Terms are governed by the laws of the United States and the State of [Your State], without regard to conflict of law principles.

16.3 Arbitration

Disputes not resolved informally shall be settled through binding arbitration in accordance with the American Arbitration Association rules.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and One Familee regarding use of our website and services.

19. Contact Information

For questions about these Terms or our services:

20. Special Provisions

20.1 Minors

Individuals under 18 must have parental consent to use our services or make donations.

20.2 Corporate Donations

While we accept corporate donations, our model prioritizes individual donors. Corporate donors may be subject to additional terms.

20.3 Recurring Donations

• You authorize automatic charges for subscription donations
• You may cancel at any time through your account or by contacting us
• Changes take effect in the next billing cycle

20.4 Campaign Updates

By donating to specific campaigns, you agree to receive updates about those beneficiaries unless you opt out.