Privacy Policy

1. Introduction

One Familee ("we," "us," or "our") is committed to protecting the privacy of our donors, beneficiaries, volunteers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onefamilee.org or engage with our services.

As a non-profit organization dedicated to direct individual support with radical transparency, we take your privacy seriously while maintaining our commitment to showcasing the impact of your generosity.

2. Information We Collect

2.1 Information You Provide Directly

• Donor Information: Name, email address, phone number, billing address, payment information (processed securely through third-party payment processors)
• Subscription Details: Preferences for recurring donations and communication frequency
• Volunteer Information: Contact details, areas of interest, skills, and availability
• Communications: Messages, feedback, and correspondence you send to us

2.2 Information About Beneficiaries

• Vetting Information: Names, locations, needs assessment, verification documentation
• Impact Stories: Photos, updates, and progress reports (with consent)
• Financial Records: Documentation of fund disbursement and usage

2.3 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring websites
• Cookies: Session information and user preferences

3. How We Use Your Information

3.1 For Donors

• Process and manage donations (one-time and recurring)
• Send donation receipts and tax documentation
• Provide updates on campaign progress and beneficiary impact
• Communicate about new campaigns and opportunities to help
• Maintain transparency through impact reporting

3.2 For Beneficiaries

• Verify eligibility and genuine need
• Facilitate direct financial support
• Document and share impact stories (with consent)
• Provide ongoing support and monitoring

3.3 General Purposes

• Improve our website and services
• Ensure security and prevent fraud
• Comply with legal obligations
• Analyze donation patterns to improve efficiency
• Create aggregated statistics (without identifying individuals)

4. Information Sharing and Disclosure

4.1 Transparency Commitment

As part of our radical transparency model, we share:

• Success Stories: With donor consent, we may share donor first names or initials in impact reports
• Beneficiary Updates: Photos and progress updates of beneficiaries (with their explicit consent)
• Financial Reports: Aggregate donation amounts and fund allocation (without individual donor details)

4.2 Third-Party Service Providers

We share information with trusted service providers for:

• Payment processing (Stripe, PayPal, or similar)
• Email communications (newsletter services)
• Website analytics (Google Analytics)
• Cloud storage and backup services

4.3 Legal Requirements

We may disclose information when required by law, court order, or government request.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• SSL encryption for all data transmission
• Secure storage with access controls
• Regular security audits
• Limited access to personal information on a need-to-know basis
• Secure disposal of information when no longer needed

6. Your Rights and Choices

6.1 Access and Correction

You may request access to or correction of your personal information by contacting us.

6.2 Opt-Out Options

• Email Communications: Unsubscribe link in all marketing emails
• Recurring Donations: Cancel or modify through your account or by contacting us
• Cookies: Adjust browser settings to refuse cookies

6.3 Do Not Track

Our website currently does not respond to Do Not Track browser signals.

7. International Transfers

As we support beneficiaries in India and potentially other countries, information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

10. Retention Period

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Donor information: 7 years for tax and legal compliance
• Beneficiary information: Duration of support plus 3 years for impact tracking
• Website analytics: 26 months

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

12. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

For donors and volunteers in the European Economic Area, you may also have the right to lodge a complaint with your local data protection authority.

13. Cookie Policy

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.